We can accept items returned to us within 60 days from the date your order was despatched.
All items must be returned to us before a refund or replacement is issued.
Please don't use scissors to open your package, you are able to just tear the packaging open.
Returns with scissor marks will not be accepted. Items must be returned to us in an unworn and unwashed condition, deemed fit for resale.
Please be very careful when trying products on, for example, please ensure you are not wearing makeup, perfume, deodorant or antiperspirant which may leave marks on the product as we will not be able to arrange an exchange or refund for any item returned to us with any marks or stains.
Please thoroughly inspect any item you order from us on receipt as we will only accept products returned to us in their original condition and fit for resale unless we have been given prior notice that an item is faulty.
Delivery charges are non-refundable unless the item purchased is faulty or incorrect. A polite request, please fold returned items neatly before sending them back to us.
Contact us at firstname.lastname@example.org to receive a returns authorisation number.